IPTV setup guide
Choose your device and go to the setup page prepared for you, step by step. Wherever you get stuck, you can get help on WhatsApp.
Preparation before setup
Have these ready before you start
Setup takes 5-10 minutes on most devices. If the three things below are ready, the rest is easy.
I have received the login details
The M3U link or Xtream Codes details are sent on WhatsApp.
My internet speed is sufficient
8 Mbps is recommended for HD and 25 Mbps for high resolution.
My device is compatible
Smart TV, Android, MAG, Fire Stick or M3U player.
Your subscription details
After payment, one of two kinds of details arrives on WhatsApp: M3U link (a single long address) or Xtream details (server address, username, password). Which one you use depends on your device and player; the guide states this clearly.
Internet connection
At least 10 Mbps is recommended for SD, 15-20 Mbps for HD/FHD, and 30 Mbps or more for 4K. If you will watch live sports, connecting the device with a network cable noticeably reduces stuttering.
How it works
Start watching in four steps
- 1
Choose your device
Open the device you use from the list on the right; every device has its own guide.
- 2
Follow the steps
Follow the numbered path on the page from top to bottom; at each stop you will do just one thing.
- 3
Enter your details
Enter the M3U or Xtream details you received on WhatsApp into the player.
- 4
Start watching
Open a channel once the list has loaded. If you get stuck, our team is with you.
Frequently asked questions about setup
The channel list does not load, what should I do?
First check your internet connection. Then verify that the M3U link or Xtream Codes details you entered contain no spaces or typing errors. If the problem continues, contact us on WhatsApp.
The picture keeps freezing, what could be the cause?
Freezing is usually caused by insufficient internet speed. At least 8 Mbps is recommended for HD and 25 Mbps for high resolution. If possible, connect your device with an Ethernet cable or switch to the 5 GHz band on Wi-Fi.
I get a "connection error" on my MAG device.
This usually means the MAC address has not yet been set up on your account. Send us your device's MAC address on WhatsApp and we will set it up shortly.
Can I watch on another device at the same time?
You can watch simultaneously on as many devices as your package is set up for. If you want to add an extra device, message us on WhatsApp.
Did you get stuck during setup?
Stuck? Write to us on WhatsApp and we will help you step by step.